Shipping & Returns

SHIPPING POLICY

Orders are processed shortly after purchase. You will receive an email confirmation immediately after placing an order. Orders are shipped to customers by a trusted courier service within 5-7 business days.

We offer local shipping for South Africa. Shipping costs will be calculated at checkout.

RETURN & EXCHANGE POLICY

1. Return Policy

Items can be returned within 15 days of receipt for a full refund or exchange. Items must be unused and in original condition.

2. How To Return

Please contact us at info@thehairandskinclinik.com to initiate a return. We will provide a return shipping label and instruction.

3. Refund Processing

Refunds will be processed within 5-7 business days after we receive the returned items.